EI - Hearts and minds

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Case Studies

Hearts and Minds has been used by organisations in a large range of industries, including energy, chemical, aviation, rail, marine, pharmaceutical, health care, defense and security, and manufacturing.

Click the links below for case studies on how Hearts and Minds has been used in a selection of organisations

Sakhalin Energy, Sakhalin Island - North Pacific Ocean

Project: Drilling, transportation and construction on offshore and onshore hydrocarbon facilities.

The predominant safety culture on Sakhalin Island at the time of Sakhalin Energy's arrival included frequent occurrences of working without fall protection at height, driving without a seatbelt, and entering confined spaces without a gas test. If someone was hurt, the team foreman was likely dismissed and management paid a small fine.

With leadership goals of no harm and no leaks 'Goal Zero', the Hearts and Minds and Tripod Beta (accident investigation) tools were used among other methods to transform the safety culture of Sakhalin Energy's operations. Read this case study for information on how the different tools were applied, and how many constituent companies and contractors with differing safety culture levels were successfully targeted.

Shell Eastern Petrochemicals Complex, Singapore

Project: Construction of an ethylene cracker complex (ECC), a mono-ethylene glycol (MEG) plant, and modifications/additions to the Shell Pulau Bukom refinery.

Singapore generally has a good reputation for mostly classroom led safety training. However, this project required a workforce of around 15,000 people representing a wide range of cultures and construction experience.

The Hearts and Minds tools were used from the beginning of the project particularly for the contractor training programme and the Shell-sponsored Trainee Safety Advisor programme. This resulted in record breaking safety figures for a Shell project of this scale and for the managing contractor Foster Wheeler, with a total recordable lost time incident (LTI) frequency of 0.6 per million man-hours. Read this case study for information about how the Hearts and Minds tools were implemented in a young and diverse workforce.

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