Hearts and Minds

Hearts and Minds is a toolkit designed to facilitate cultural change within organisations. By improving the safety culture, we can influence the behaviours of the workforce and managers, and improve the way safety is managed by the organisation. Hearts and Minds is intended to help organisations to improve their performance by:

1. Leading the way - the 'route to the top' of the safety culture ladder.
2. Providing the process and tools to get everyone involved and to facilitate behavioural change - the necessary components of a solution.

The Hearts and Minds toolkit contains resources to help organisations manage key challenges in creating a truly proactive and generative approach to HSE management:

• -Measure and understand your cultural level
• -Create plans to improve
• -Address the reasons why rules get broken - bad procedures and the working environment
• -Instil safety leadership in leaders and supervisors
• -Learn from incidents
• -Manage risks effectively

In addition, the Hearts and Minds website contains a vast amount of information on using Hearts and Minds, and lots of free resources, including videos and presentations.

Digital licence: If a purchaser is a direct employee of an organisation and purchases electronic copies of Hearts and Minds branded materials using an account with said organisation's email address (i.e. 'purchaser_name@company_name.com'), EI grants the purchaser limited permission to transmit or network electronic and printed copies within said organisation to direct colleagues solely for the purpose of using the materials for training and information purposes. Electronic copies of Hearts and Minds branded materials may not be transmitted or networked to individuals outside of said organisation, including to contractors, sub-contractors, suppliers, or clients, nor stored on a network accessible to employees within the organisation, with the exception of temporary networks used for sharing the materials directly with employees partaking in said training activities. Printed copies may be made and distributed to a limited extent outside of said organisation to third party organisations (including to clients for consultancy purposes, contractors, sub-contractors and suppliers) where such third parties work directly with the organisation and the organisation's efforts to improve its organisational culture. Onward selling of electronic or printed copies is prohibited.

In other words, if purchasing digital copies, only a single copy of each tool will need to be purchased for use within a team and by a training facilitator. Individual copies may need to be purchased where multiple facilitators are using the materials, particularly if in different locations. However, sharing digital copies outside of the organisation is strictly prohibited. If you have questions about this license, please contact Stuart King e: sking@energyinst.org