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Orders for hard copy items will be processed within three (3) working days. If you require a document urgently, please contact Turpin Distribution immediately t: +44(0)1767604951, e: energyinst@turpin-distribution.com.

All PDF download purchases are issued with a single user licence only. Licences are issued to the person specified as the Credit Card holder (i.e. the purchaser). If you require a multi user licence, or wish to purchase a document on behalf of someone else, you must contact the EI first, specifying your requirements to obtain the correct licence e: pubs@energyinst.org Subscriptions are also available for most types of EI publications online.

VAT will be charged on all orders for electronic documents for customers based in the European Union